mistyblue05 has not voted in the 2018 Sacramento A-List.
Bertolucci's just completed repairing my 2008 Honda Element, which was severely damaged when a driver ran the red light and collided into me during lunch time traffic at Q & 3rd Street on 3/5/09. The front tire actually came off my car at the scene and all the engine fluids were on the ground. The passenger side curtain airbag deployed. Parts were strewn on the ground. Everyone who saw my car said it was totaled. (Had I not been in the intersection, the driver who ran the light would have collided into a CalPERS employee who was crossing the street in the same direction I was travelling. She acted as my witness for the police report, confirming that I had the green light.) Once the other driver hit my car, she did not take her foot off the gas and kept pushing my car, causing further damage to the underside. The other driver's insurance company would not total my car. When asked where I wanted my car towed to, I thought of only the best, which I had heard was Bertolucci's. The damage came to nearly $18,000 and included a new transmission. The staff at Bertolucci's was professional at all times, always had a positive attitude, and gave me assurances that they would not give me back a vehicle that did not run as well as it did before the accident. They said they would repair my car as they would their own. I felt like I had the inside track into the whole repair process because the staff always answered all of my (many) questions thoroughly and helped me understand all the details each time I called. Bertolucci's only uses new manufacturer's parts, and when the insurance company wanted to give me a rebuilt transmission, Bertolucci's made sure I got a new transmission. True to their word, my Element looks and drives great!! I'd like to thank Angel & Michelle and all the staff at Bertolucci's for helping me in a very stressful time, and repairing my car to such quality standards. The way it drives and looks is amazing. I recommend Bertolucci's to everyone.
mistyblue05 has not cast any votes in the 2018 Sacramento A-List.