I was returning from a trip from Utah. Near Auburn, CA a very small screw that was critical to mounting my GPS to my motorcycle fell out and my GPS fell off. Lucky for me the GPS fell on top of my tank bag and stayed put. I pulled over and secured my GPS and then rode directly to A&S in hopes of buying a replacement screw. As luck would have it I would have to order it and wait. Lucky for me, the owner, took the screw that I needed from a new GPS that was in inventory. That was way beyond the call of duty and I have appreciated their customer service ever since!