They always listen to their customers. Do-it-yourself pro or total amateur they take the time to show you what to do to and what options you have to make your repairs with. This is as opposed to big box places where you have to practically stalk and trap an "associate" who might, if you are fortunate, be able to point you to an isle 200 yards long and then scamper away with a panicked look on their face. Even looking information up on the net is second best. At Hollywood Hardware they provide you with one on one feedback about *your* repair in *your* house; not a textbook example. Hands down the best.
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